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Lucent Health Powers Growth with NetSuite

“With NetSuite we are able to drill in and find information with just a few clicks and find reports that are needed. There is unlimited potential to maximize the system and customize any way that we want. We now have a standardized process and procedure manual and NetSuite is just helping further establish that,”
– Jeff Rennert, VP Financial Reporting

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Cutting edge technology for a cutting edge company

Lucent HealthAs a company on the cutting edge of healthcare, Lucent Health understands the importance of keeping up with the latest technology and improving their own internal systems by leveraging modern technology. In 2015, Lucent Health through rapid growth was operating in multiple accounting systems including LuminX, Excel, ACCPAC, Sage and QuickBooks.

With this, there was no consistency across their subsidiaries in systems or processes and none of the transparency required to help their rapidly growing company move forward at the pace they required. They knew they needed to transition to one system but weren’t sure of the best solution for their complex and changing needs.

Lucent Health & Oasis: A Proactive Partnership

“At Lucent Health, we are an advancing company and we pride ourselves on being a forerunner on the technology side. When we found that our accounting structure was way behind, the Oasis name was recommended by a former colleague. That started the relationship and we knew that the company could really bring us forward. At our first meeting, there were good vibes and the teams really meshed well – it was the right fit. We’ve never looked back. It’s been great ever since.”, Jeff Rennert, VP of Financial Reporting.

What Lucent Health required was a modern, cloud-based ERP solution. Oasis had vetted out many applications and recommended NetSuite as the right platform for Lucent.

NetSuite provided an application that would work well across Lucent’s growing national footprint. Providing anytime, anywhere access to the data their teams needed to make decisions that would assist the organization.

NetSuite also provided an open API architecture that would allow Lucent Health to continue to utilize specific systems that could now be integrated into NetSuite and pass data back and forth between databases, rapidly improving the time it took Lucent to produce accurate financial statements.

Lucent also found in Oasis, a trustworthy partner that had the expertise to understand their complex needs and could help them unite their data across disparate systems, providing visibility and allowing customizations and improvements after the initial implementation process. Oasis and NetSuite were the perfect solution.

“We conducted a manual internal search, but we knew for us to have the best project outcome we needed a consultant and didn’t need to waste time trying to look for a solution ourselves,” said Jeff Rennert, VP Financial Reporting. “The first step was finding the right partner to help us in the process. It’s not just a flip of the switch deal when switching from many accounting systems to one… or even one accounting system to another. To help understand all the inefficiencies and processes that are going on in your business and to get into a clean and efficient system, you need a trusted partner.”

“For us, Oasis was that partner and they continue to be that partner to continuously improve our system and our processes. My advice is to find the right partner to work with you and see what you want to do.”

“There are lots of tools and partners out there but not a lot of large expert resources to tap into. To us, Oasis is a dedicated resource at a click of a button. That is a huge resource we’ve been able to leverage from the very start and I can only see that improving over time,” said Jeff.

Why Work With An Implementation Partner? Read Now

Constructing A Plan for Future Growth

From Jeff’s perspective, the implementation process started as a true learning experience for both Lucent and Oasis, “The implementation process was at times difficult but there weren’t a lot of roadblocks. The challenges that we faced were some outside perspectives. That was probably the one challenge. Other than that, the process was seamless, flawless. The Oasis team did a great job of truly understanding how our processes worked and how that translated into how we could operate in NetSuite with how and what we wanted to do.”

“Oasis does a great job of giving options and listening and understanding your needs and helping you accomplish the same goals. What started as a learning experience for both Lucent and Oasis and how to get our data into NetSuite, then implementing into NetSuite, is now at the stage of how we can further improve the system.”

With the help of Oasis and NetSuite, Lucent Health is in a solution that houses all of their data and will support the growth of their company.

“With NetSuite we are able to drill in and find information with just a few clicks and find reports that are needed. There is unlimited potential to maximize the system and customize any way that we want. We now have a standardized process and procedure manual and NetSuite is just helping further establish that,” said Jeff.