Help Desk
Select Page

Sage 100 ERP Consultant / Implementation Specialist

Job Description: 2 Positions Available
Louisville, KY (HQ) position – physical presence required
Nashville, TN position – remote, but employee MUST be based in TN

Responsibilities will include, but are not limited to the following:

  • Provide technical support for clients’ Sage 100 software, both on-site and remotely
  • Install and setup financial, distribution, and/or manufacturing applications software
  • Provide training on new systems
  • Develop functional specifications and conduct functional analyses
  • Provide quantitative analysis in order to identify business opportunities and problems
  • Partner in the development of business case and business requirements documentation
  • Develop test plans, build test data, and test new or enhanced application functions
  • Solve problems and make decisions at the strategic and tactical levels
  • Assist clients in developing best practices
  • Lead on-site and/or classroom training for clients and personnel
  • Provide ongoing support services to existing clients

Desired Skills and Experience:
To perform this job successfully, an individual must be able to manage each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Problem solver with strong communication skills
  • Strong customer service background
  • Excellent oral, written, and interpersonal communicator
  • Detailed-orientated candidate, adept at resolving customer challenges in a professional manner
  • Multitasking – handles multiple activities and operates well in difficult situations, ability to change priorities quickly
  • Worker who thrives in a team environment and has excellent follow-up and communication skills
  • Experience with implementation of EPR systems – 3+ years
  • Experience with Sage 100 EPR software – 2+ years
  • Ability to travel
  • Strong project management skills
  • Demonstrated ability to manage complex, multidisciplinary projects
  • Previous experience in developing project and implementation plans
  • BS in accounting, Computer Science, or another business-related field; or equivalent experience (desired)
  • Experience with Sage 100 Alerts a plus
  • Experience with BizInsights software a plus
  • Experience with Sage FAS a plus
  • Passion for excellent customer service
  • Must be self-motivated and know when to seek guidance
  • Excellent organization and time management skills
  • English: Fluent

We Offer:

  • A history of success and valuable reputation: celebrating over 25 years of successful partnerships with our clients
  • Monthly team-building
  • Amazing team and work environment: 2017 Best Place to Work Honoree by Louisville Business First
  • Competitive salary
  • Employer-paid Medical & Dental insurance
  • Matching 401k, PTO benefits & more!