Oasis Service Agreements:
Managed Service Agreements to Fit the
Budget and Needs of Any Size Organization
Take the first step in leveraging your Sage 100 & NetSuite ERP to its full potential with a plan that meets your unique needs. LEARN MORE >>
Our managed service agreements can fit the budget and needs of any size organization. The Oasis Service Agreements provide your company with unbelievably fast response times, training and more – all designed to help you better leverage your Sage 100 or NetSuite ERP.
With an Oasis Service Agreement, your business will realize many benefits. Just a few to peak your interest include:
- Budget expenses for your Sage 100 support or NetSuite ERP support so you can manage cost expectations throughout the year
- Gain access to our team of software consultant specialists, with more than 300 years of combined industry experience in accounting, human resource management and custom software development experience
- Eliminate invoices for 15 – 30 minute support tickets with unlimited Help Desk Services
- Custom training so you and your team stay updated on changes and improvement to your software over the years
With an Oasis Service Agreement you won’t ever wonder if you are you are using your system to its full potential. Choose from three different plans to determine which one is right for your organization.
Oasis Service Agreement Plans – Choose the Plan that Meets Your Unique Needs.
Oasis Gold
Starting at
$300 per month
Includes:
- Unlimited Help Desk Services on “system as deployed”, when submitted through Help Desk
- Prioritized Service Tickets (where possible, initial contact for ISS administrator holders’ Help Desk tickets will be prioritized over other existing, non-business critical tickets)
- Up to 8 business hour response time
Oasis Platinum
Starting at
$500 per month
Includes
Everything in Oasis Gold, and:
- Up to 4 business hour response time
- Training: Your system will only work as well as you know how to use it
- Yearly Account Review
- Third Party Project Assistance on calls, etc.
Oasis Elite
Contact Oasis team for
Custom pricing
Includes
Everything in Oasis Platinum, and:
- Our FASTEST response time: 2 hours or less
- Training: Oasis will provide up to 20 hours of training per year
- Basic Solution Design
- Basic Reports/Saved Searches
- CSV Import Support
- Dedicated Project management
- Form Changes