Help Desk

Proven Solutions. Reliable Support. No Compromises.

Select a category to learn more.

Programming/Development

When ‘out of the box’ doesn’t cut it, call us.

We know as well as any, there is no ‘one size fits all’ in business software. We also know that building developing your own software from the ground up is expensive. When you call Oasis, you can take advantage of the low costs of COTS (consumer off the shelf) software and custom programming to ensure that the software is tailored exactly to your requirements. Our experts have experience years of experience in customizing CRM and ERP systems.
We transform out of the box software into custom, tailored solutions. We would love to hear more about your project.

Data Migration

Your Data + Our Experience = A Successful Migration

The effective implementation of a new software system requires the careful migration of information from your existing software to your new software. This data often includes your Customer History, Inventory, Open Sale Orders and Purchase Orders, Vendor History, and Employee Records. Our experienced programmers will work with your Oasis Solution Management Team (SMT) to coordinate and perform a successful migration.

 

Don’t leave your migration to chance-give us a call!

Custom Reports

Tell the whole story with your data.

 

 
Rarely does software provide every report you need straight out of the box.  Oasis can create specialized financial reports, or other custom analyses, to maximize the value of your software investment.  Our support and programming staff has extensive experience with Crystal Reports and FRx Desktop as well as other business intelligence and reporting tools.
 
 
 
Prefer to create reports yourself?  Oasis offers training classes to provide you with the learning experience you need to create your own custom reports. 
  • Crystal Reports
  • BizNet Reports (Recommend FRx Replacement following FRx retirement)

Help Desk Support

Support that comes through in the clutch

No matter what type of obstacle you run into, Oasis answers with fast, reliable support – whether it’s at your office, on the phone, or by connecting remotely to your network.  Take comfort in knowing our support staff has the knowledge and experience to tackle any software challenges that come your way.  Our Help Desk offers:
  • Courteous, personable and highly proficient staff
  • Diverse industry experience
  • Priority status is given to system outages and payroll processing issues
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Don’t settle for subpar vendor support. Call Oasis now-we guarantee a 3 hour turnaround time!
Click Here to visit our HelpDesk for remote technical support.

Training

Powerful Software is Great – If You Know How to Use It.

The Oasis training program is designed to help you get the most out of your software investment and maximize employee potential.

Though we consider our software solutions to be intuitive and easy to learn, optimal productivity and adoption often requires a formal training program.  As such, you can count on our instructors to bring your employees up to speed quickly utilizing best practices, ensuring that your transition goes as smoothly as possible.

Whether you’re migrating systems or want to get the most out of your current system, Oasis can help.

 

We offer training for each of the software platforms we support.

Our flexible training options include:

  • On-Site Training
  • Oasis Facility training
  • On-Demand web-based training
Want to learn more?

Contact Us!

Software Consulting

Your Trusted Software Advisors

Our project managers and support personnel have impressive backgrounds in a wide range of industries.  Our 100+ combined years of experience give us the capability to provide valuable insight into your business processes, and suggest ways that software can further streamline your operation.

Your software needs will change and grow over the years.  As such, Oasis acts as your trusted software advisor by keeping you informed of the latest technologies and improvements to keep your software as powerful as you need it to be for years to come.

 

Learn about the Oasis Advantage!

Process Analysis

You’re paying for your software, you might as well get the most out of it.

Many national statistics have shown that businesses utilize less than 30% of their software’s capabilities.  Oasis Solutions Group has been helping our clients document their processes and improve operational efficiency for decades.  A process analysis can help you:
  • Provide comprehensive documentation of your mission critical processes
  • Learn time saving data management techniques 
  • Identify workflow bottlenecks between departments 
  • Improve overall operational efficiency and communication
Get the most out of your software. Call Oasis

Systems Integration

Connect your business processes

Time is money. Tired of manually keying in data from one system to another? Oasis can help. Our systems integration services are designed to connect your business process, saving you time and reducing the margin for error. We support integrations with all of our CRM, ERP, HRMS and document management solutions. Got questions? Contact us.   Looking for a custom integration? If you can dream it, we can do it.    Give us a call!

Network/IT Services

Focus on your business, not your hardware.

No one knows software better than Oasis Solutions Group and no one knows Network and IT management better than the team at Advanced Business Solutions (ABS).  Together, Oasis and ABS offer you a comprehensive soluition to managing both your software and hardware environments.  Our teams work closely to ensure the best possible outcome for any IT related issue or project.
 
Services offered by ABS include:
 
  • Network Services
  • Software & Hardware Installation
  • Temporary IT Staff Coverage
  • On-Demand IT Department
  • Technology Consulting Servic
 
Oasis Solutions Group


(502) 429-6902